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FAQ

Questions from real sellers

Quick answers about tooling, marketplaces, billing, and data. For legal detail, see Privacy and Terms.

Do I need Photoshop or Illustrator?

No. Design Generator and Design Lab produce artwork and assets you can send to your POD supplier. Mockup Generator handles product shots without manual compositing.

How does Trend Radar differ from guessing keywords?

It combines AI interpretation with real demand signals (e.g. Google Trends) and marketplace-oriented scoring so you see opportunity vs. saturation, not a single number from a random blog.

Can I connect my real Etsy shop?

Yes on paid plans that include marketplace publishing. Etsy is the native first connection; other destinations are labeled native, beta, manual export, or planned. Marketplace support is labeled by actual workflow status: native, beta, manual export, or planned. PrintMind does not promise automated publishing where a marketplace does not expose a dependable seller API.

Is my payment data stored on your servers?

Subscriptions are processed through Stripe. We do not store card numbers on PrintMind servers. Sensitive integration keys are encrypted at rest, authentication uses secure session handling, and admin actions are audit logged.

What happens on the Free plan?

Free lets you research, generate draft assets, build listing copy, create limited mockups, and export manually. Live marketplace publishing, storefront checkout, fulfillment routing, and performance analytics start on paid plans.

Do you train AI on my designs?

We use your inputs to operate the product (e.g. generation and scoring). For details on data use, see our Privacy Policy; for subprocessors and storage, the Terms apply.

Still have questions?

Email [email protected] — we read every message.

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